Shipping & Delivery

When ordering with us, you can expect to receive your tracking information within 6-8 weeks from the time of your order placement as these are highly customized and handcrafted products. When your order ships, expect a charge to be placed on your account for the shipping and taxes for your products. A copy of your receipt will be emailed to the address listed on your account.

Privacy & Security

Your privacy is important to us. Any personal information shared through our website is completely private and protected through our security measures. 

Returns & Replacements

Should you have the need to return or replace any products from a previous order, outcomes may vary. Due to these products being fully customizable and the confirmation of your quotes, a refund may or may not be possible.

Ordering

The ordering process is very in depth. You will start out with building out your initial quote request. Upon our response, we can schedule a zoom, phone, or even an in-person meeting depending on the depth of your project. Once you accept your final quote, you will be billed and receive your order confirmation with an estimated date of arrival.

Payment & Pricing

We accept almost all forms of payment including debit & credit cards, checks, and wire transfers. All pricing on our quotes are good through the end of the year.